You may also see a prompt after logging in, showing ' Unknown fingerprint'. If you are unable to login, make sure to check if you've entered the correct information or try the other port number (22 or 2222).

Server: Īdding these credentials to your Keychain is optional.

Make sure that ' SFTP (SSH File Transfer Protocol)' is selected in the upper field. In the following prompt you enter the login details for your website, which you wrote down earlier. Write down this information and open Cyberduck.Ĭlick on ' Open connection' at the top left. If you cannot find the password or simply want to use another password, change your password on this page. The password for SFTP has been sent to you by email shortly after ordering your web hosting package.

To log in to Cyberduck, you need the following information from this page: Here you will find the login data to connect to SFTP. On the right hand side, click on ' SFTP information'. Click on the cog wheel next to ' Your website' and click ' SFTP filemanagement'. Inside the control panel go to the tab ' Domains & Hosting' and select your domain name in the column to the left (don't check the box). To do so, you need the corresponding login information of your web hosting package. Next, you will want to connect to SFTP via the Cyberduck software. Finish the installation of Cyberduck and open the software. Once the download is complete, open the file to start the installation wizard. Click on a button below the giant rubber duck to download the client or download one of the apps for Windows and macOS. If you haven't installed Cyberduck yet, you can download the software by going to the Cyberduck website. If you've already installed Cyberduck on your computer, head over to ‘ Look up your SFTP data’.

If you want to upload a large amount of folders and files, we recommend using SFTP software in stead.Ĭyberduck is free to download and easy to install.

Keep in mind that SFTP filemanagement is best used for uploading individual folders and files. If you'd rather upload the files of your website via your control panel, you can use SFTP filemanagement instead. In this article you'll learn how to upload the files of your website using the SFTP software Cyberduck.Ĭyberduck is ideal for mac users. With our web hosting packages, you can use SFTP to upload the files to your website.